Hardware and Maintenance
Business IT services encompass hardware installations, maintenance, and repairs like installing the computers, hard drives, printers, modems, and routers that the company needs to operate. Softchain also evaluates a business's processes to determine the types of hardware support needed.
Technology Training
Since technology and software can change often, helping teams learn how to operate updated devices and software can help them use those tools efficiently and with confidence. Softchain would provide IT and technology training for business teams, that use technical tools and resources for everyday operations.
Backup solutions
Our backup solutions prevent information loss by storing copies of data on external hardware or online platforms, such as a cloud service. This aims to protect your business' information should any issues occur, like a power outage or system failure. scheduled automatic backups for data while saving the most recent versions of the files created, ensuring your data is secured.
Network management services
This includes monitoring of attached network devices, implementation of upgrades or patches, monthly status reporting, authorizing administrators, building firewalls, installing virtual private networks (VPNs), and performing regular network checkups.
Monitoring
Monitoring your network entails internet traffic, computers, and other internet-enabled devices. It enables IT teams to keep track of who accesses their confidential information with a timestamp and allows them to check for required repairs and if any software updates or modifications are needed.
Remote support
Providing technical support remotely to troubleshoot and repair your devices when they undergo issues Remote support serves to swiftly identify and repair problems wherever the team is located.
